Terms and conditions

All orders are made using the stated materials and comply with the hallmarking act.

As each piece is individually handcrafted there may be slight variations in size, colour or appearance between the item pictured on the website and the item received.

Orders usually take a minimum of 3 weeks for delivery subject to seasonal demands and quantities. Please contact me for more urgent orders as some items maybe available from stock. Postage and packing is charged from £4.99.

If you are at all dissatisfied with your purchase a refund or exchange will be offered upon the safe return of the goods (at customers expense). Please note I cannot offer a refund or exchange on pierced earrings.

All goods remain the property of nancy rose jewellery until paid for in full.

Cheques should be made payable to “N Shepherd”. Please contact me for other ways to pay.

All online orders must be paid for via Google Checkout.

The collection is available to view, in person, by appointment.

All prices are subject to change depending on the current market prices for bullion. Please call or email for more information.

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